The ability of machines to learn and make judgments based on data and analytics is referred to as artificial intelligence (AI) and machine learning (ML). AI needs a lot of data to make these decisions, and LTA Global, as a data consulting company, can give AI this data so that your business can thrive. Today, thanks to emerging technologies, we have access to much more data than ever before. And businesses can now collect this user data in the fastest way possible to make informed decisions, thus instantly catching up with new opportunities for their products and services.

Here’s a short list of what we can do for your company by using artificial intelligence and machine learning:

IMPROVES CUSTOMER SERVICE

Ensuring that businesses use their time efficiently is one of the most important services we offer to them because the time used efficiently means both happy customers and a happy business.

As LTA Global, we use chatbots and voice bots, one of the most popular applications of artificial intelligence, to provide this service. Through chatbots and voice bots, we enable businesses to automate customer support procedures and allow staff to devote their time to issues that require more individual attention. To enable chatbots and voice bots to understand consumers’ demands, which is increasing sales by an average of 67%, we use machine learning and natural language processing.

In addition, we enable you to use artificial intelligence algorithms to send personalized e-mails and ensure that sales personnel use their time more effectively.

MAKE IT EASY TO PROVIDE PRODUCT RECOMMENDATIONS

Making product recommendations that match your customers’ interests is very important to keep them engaged. This strategy is very useful for businesses that offer multimedia services by streaming real-time data, and businesses in the e-commerce industry. That’s why we, as LTA Global, monitor customer activity on your website through artificial intelligence and machine learning systems, helping you offer your consumers products similar to what they’ve viewed before.

Considering the demographics of users browsing your website, we enable users to view the offers and content that interest them most, and by doing this, we improve the user experience on your website. We use this system for notifications as well and in doing so we ensure that they receive the most appropriate notifications at the most appropriate time.

ANALYZING CUSTOMER SATISFACTION

One of the main services we provide as LTA Global is customer satisfaction analysis. In order to measure customer satisfaction, we use sentiment analysis, also known as emotional artificial intelligence, when evaluating social media comments, reviews and ratings of customers about the brand in question. As a result of this analysis, we enable you to see the areas where your business has problems and needs improvement.

Additionally, we program AI and ML models to recognize keywords that indicate urgency such as “I will leave your company” or phrases that may indicate a potential sale, such as “I want to buy this next week.” By doing so, we make sure that your customers’ views about your business are not limited to today and we produce solutions that will enable your customers to choose you in the future as well.

OPTIMIZING SUPPLY CHAIN OPERATIONS 

Sometimes businesses might find it difficult to meet deadlines consistently. We as LTA Global solve this problem by creating automatic, precise sales projections based on all customer interactions and previous sales results through artificial intelligence. In addition, we assist businesses in estimating materials and shipping costs and determining how quickly goods can move through the supply chain.

HELPS WITH IDENTIFYING FRAUD 

As LTA Global, it is our priority to keep your business safe. To achieve this, we apply solutions based on artificial intelligence. By using methods based on machine learning to identify suspicious transactions, we stop suspected transactions and notify the responsible parties on your behalf. This means that you can also benefit from LTA Global services for the security of your business.

HELPS WITH HIRING 

As LTA Global, our most important task is to save your business time by automating as many processes as possible. Undoubtedly, the recruitment process can take a lot of time for HR managers. Therefore, matching potential candidates with the most suitable jobs by looking at their interests and previous work experience is one of the most important artificial intelligence solutions we recommend.

If you believe that these solutions could enhance your company, get in touch with us to learn more about how we can assist you.